Last updated: December 10, 2025
By accessing or using the services provided by Pixel Genesis LLC ("Company," "we," "us," or "our") through pixelgenesis.com, extract.design, or any related websites, applications, or APIs (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.
We reserve the right to refuse service to anyone for any reason at any time. These Terms may include additional terms and conditions that are incorporated by reference.
You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Services. By using the Services, you represent and warrant that you meet these requirements.
If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. Parents or legal guardians are responsible for any use of the Services by minors under their supervision.
To access certain features of the Services, you must create an account. You agree to:
One Account Per Person: You may not create multiple accounts to exploit free tiers, trial periods, or promotional offers. We reserve the right to terminate accounts that violate this policy without refund.
pixelgenesis.com provides a software-as-a-service platform for e-commerce sellers, including:
extract.design provides an API service for extracting designs from product images, including:
You retain all ownership rights to images and content you upload to the Services. By uploading content, you grant us a limited, non-exclusive, worldwide, royalty-free license to process, store, and display that content solely to provide the Services to you.
You own full rights to designs extracted through our Services, including the right to use them for any commercial purpose. We claim no ownership over your extracted designs.
The Services, including all software, algorithms, user interface designs, and documentation, are owned by Pixel Genesis LLC and protected by intellectual property laws. You may not copy, modify, distribute, sell, or reverse engineer any part of the Services.
We grant you a limited, non-exclusive, revocable, and personal license to access and use the site solely for personal, noncommercial, and informational purposes. All site content, including text, graphics, logos, and software, is owned by Pixel Genesis LLC or its licensors and protected by copyright and trademark laws.
We may use anonymized, aggregated data derived from your use of the Services to improve our algorithms and services. This data will not include any personally identifiable information or your original images.
"Pixel Genesis," "extract.design," and associated logos are trademarks of Pixel Genesis LLC. All other trademarks, service marks, and logos used in the Services are the trademarks of their respective owners. Nothing in these Terms grants you any right to use our trademarks without prior written permission.
By uploading content to the Services, you represent and warrant that:
The Services are intended for processing your own content or content you are legally authorized to use. You are solely responsible for ensuring you have proper rights to all content you upload.
Paid subscriptions automatically renew at the end of each billing period (monthly or yearly) unless cancelled before the renewal date. You authorize us to charge your payment method for recurring fees.
Purchased credit packs are non-refundable. Credits do not expire while your account remains active.
We offer a full refund on subscriptions within 14 days of purchase, provided you have not used more than 20 extractions over the lifetime of your account. To request a refund, contact us at [email protected].
The Services provide digital content that is immediately accessible upon purchase. By making a purchase, you acknowledge that digital content is delivered instantly and you waive any right to cancel or withdraw from your purchase that may be provided under applicable law, except as expressly stated in our refund policy.
If you exceed your subscription's included extractions, you will be charged the overage rate specified in your plan.
All fees are exclusive of taxes. You are responsible for paying all applicable taxes, including VAT, GST, sales tax, and any other governmental levies. We may collect taxes where required by law.
We may change our prices with 30 days' notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.
You agree not to use the Services to:
We monitor content processed through the Services for violations of these Terms and applicable law. We may use automated systems and human review to detect prohibited content.
We reserve the right to remove any content that violates these Terms and to terminate accounts of users who repeatedly violate our policies.
Reporting to Authorities: We report suspected child sexual abuse material (CSAM) and other illegal content to the National Center for Missing & Exploited Children (NCMEC) and appropriate law enforcement authorities. We cooperate fully with law enforcement investigations.
We respect the intellectual property rights of others and expect our users to do the same. We respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).
If you believe your copyrighted work has been copied in a way that constitutes infringement, please provide our designated agent with:
If you believe your content was removed in error, you may submit a counter-notification containing:
We will terminate the accounts of users who are repeat infringers of intellectual property rights.
Send DMCA notices to: [email protected]
The Services integrate with third-party platforms including Etsy, Printify, Stripe, and others. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the actions, content, or policies of third-party services.
You are responsible for maintaining the security of your API keys and credentials for third-party services. We store these credentials in encrypted form but cannot guarantee absolute security.
The Services may contain links to third-party websites or resources. We provide these links for convenience only and are not responsible for the content, products, or services on or available from those websites. You acknowledge and agree that we are not liable for any damage or loss caused by your use of any third-party websites or resources.
Linking to our Services is permitted without prior permission, provided you do not imply any sponsorship, endorsement, or affiliation without our written consent.
If you use our API services:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
Design extraction results may vary based on image quality, complexity, and other factors. We do not guarantee any specific level of accuracy or quality in extracted designs.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIXEL GENESIS LLC AND ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND CONTENT PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) FIVE HUNDRED DOLLARS ($500).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless Pixel Genesis LLC and its officers, directors, employees, agents, and successors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:
Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Delaware by a single neutral arbitrator.
YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate or join more than one person's claims and may not preside over any form of a consolidated, representative, or class proceeding.
Payment of filing, administration, and arbitrator fees will be governed by AAA rules. If you can demonstrate that arbitration costs would be prohibitive compared to litigation costs, we will pay as much of the fees as the arbitrator deems necessary to prevent arbitration from being cost-prohibitive.
All aspects of the arbitration proceeding, including the award, shall be strictly confidential.
You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of creating your account. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration.
Either party may seek injunctive relief in any court of competent jurisdiction. Claims eligible for small claims court may be brought there instead of arbitration.
IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.
Any claim arising from or related to these Terms or the Services must be filed within one (1) year after the claim arose, or such claim is permanently barred.
You may terminate your account at any time by contacting us or through your account settings. We may suspend or terminate your account at any time for violation of these Terms or for any other reason with or without notice.
Upon termination, your right to use the Services will immediately cease. All fees paid are non-refundable upon termination, except as expressly provided in Section 8.3 (Subscription Refunds). We may retain certain data as required by law or for legitimate business purposes.
The following sections survive termination: Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.
We may modify these Terms at any time. For material changes, we will provide at least 30 days' notice via email or through the Services before the changes take effect (unless the change is required by law or relates to new features).
Your continued use of the Services after such notice constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Entire Agreement: These Terms constitute the entire agreement between you and Pixel Genesis LLC regarding the Services and supersede all prior agreements and understandings.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by us.
Assignment: You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction in connection with a merger, acquisition, or sale of assets.
No Third-Party Beneficiaries: These Terms do not confer any third-party beneficiary rights.
Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
Notices: All notices under these Terms must be in writing. We may provide notice to the email address associated with your account. You may provide notice to [email protected].
Headings: Section headings are for convenience only and have no legal effect.
For questions about these Terms, please contact us at:
Pixel Genesis LLC
Email: [email protected]